In this guide, we’ll walk you through everything you need to know about fas mobile — from setting it up and using its features to finding support when things don’t go as planned. Whether you’re a delivery driver, shop owner or logistics coordinator, you’ll learn how fas mobile can streamline workflows and improve efficiency.
What is fas mobile?
fas mobile is an application designed by Floral Accounting Systems, Inc. (FAS) that brings delivery and routing operations to a smartphone.
Here’s how it works:
- Drivers or users download their assigned deliveries onto their mobile device, before leaving the shop.
- The app integrates with map and navigation apps to generate routes for those deliveries.
- Users can mark orders as delivered, contact the recipient, and send a confirmation email.
- The companion server-side software (the FAS server) syncs with the mobile app to keep data up-to-date.
Why Use fas mobile? (Benefits)
Here are the key advantages of adopting fas mobile in your delivery or logistics operations:
Improved Efficiency
- Drivers can download all their deliveries ahead of time and hit the road prepared.
- The routing integration reduces wasted time and fuel.
- Real-time status updates of orders help management track progress.
Enhanced Accuracy & Communication
- Marking items as delivered on-the-go eliminates paper-based delays.
- The ability to contact order recipients directly from the app improves customer service.
- Sending confirmation emails builds trust and accountability.
Device-Friendly & Simple Setup
- The app runs on both iOS (requires iOS 12.0 or later) and Android devices.
- No data collection is explicitly required by the developer in newer versions.
Suitable for Small and Medium Businesses
- Because the app integrates with the FAS server, it’s ideal for businesses already using the FAS system.
- The mobile-first workflow accommodates on-the-go delivery models.
How to Set Up fas mobile (Step-by-Step)
Here’s a walk-through of setting up fas mobile in your business and getting your users going.
Step 1: Confirm Server & Licensing Requirements
- Ensure your business is using the FAS server software from Floral Accounting Systems. The mobile app requires it for full functionality.
- Confirm the mobile app is compatible with your devices (iOS or Android).
Step 2: Download and Install the Mobile App
- For iOS: Visit the App Store and search for FAS Mobile.
- For Android: Visit Google Play and search for FAS Mobile Delivery Management System.
- Install the latest version (as of August 2025, version 2.55 for iOS).
Step 3: Configure User Accounts & Permissions
- On your FAS server, create user profiles for each driver or delivery staff member.
- Assign routes, delivery jobs, or orders to each user so they can download them via the mobile app.
- Determine whether users should have access to view “business status” dashboards (undelivered orders, pick-ups, etc).
Step 4: Sync Deliveries & Route Planning
- On the mobile device, the assigned user downloads their deliveries before leaving.
- Use the “map” or routing functionality built into the app (via Google Maps or other) to plan the optimal route.
Step 5: Execute Deliveries & Confirm Completion
- While out on the route, the driver uses the app to:
- Mark each delivery as “delivered”
- Contact the recipient if needed
- Upload or send confirmation (e-mail) of delivery for records.
- Back at the office, management can monitor status updates via the server’s dashboard.
Step 6: Maintain & Update the App
- Regularly check for updates in the App Store / Google Play to take advantage of performance improvements (e.g., migration to Flutter framework) and bug-fixes.
- Train new staff on the app’s usage and monitor for incorrect workflows.
Key Features of fas mobile & Use Cases
Features List
- Download batch of deliveries to mobile device before departure
- Route planning via map integration (Google Maps) for one or multiple orders.
- Mark orders delivered and update status in real time
- Contact order recipients from the app
- Send delivery confirmation emails to customers
- Display dashboard of business status (undelivered, unfilled orders, pickups) on mobile.
Use Case Scenarios
- Floral Delivery Business: A florist uses FAS server and installs fas mobile for their drivers. Each driver downloads the day’s orders, routes them efficiently, delivers the flowers, marks them complete, and the recipient is sent an email confirmation. The florist owner monitors the status of all drivers in real time.
- Local Grocery or Catering Delivery: The business uses the app so drivers can load orders, get route guidance, maintain proof-of-delivery and reduce phone-calls back to the office.
- Regional Logistics Operation: For companies with multiple delivery zones, the mobile app allows for clearer assignment of jobs and tracking of which driver has completed which order.
Setting Up for Success – Best Practices & Tips
- Pre-route Planning: Encourage drivers to review their route the evening before or early morning to anticipate any traffic or access issues.
- Offline Access: If delivery zones have connectivity issues, verify whether the mobile device can cache route data or delivery list before leaving the office.
- Proof of Delivery: Consider attaching a photo-proof or recipient sign-off via the mobile app (if supported) to build accountability.
- Data Sync Frequency: Review how often the mobile app syncs with the server — frequent syncing ensures up-to-date dashboards and accurate reporting.
- Training & Onboarding: Make sure each driver understands how to use the app (download, mark delivered, contact recipient). A short hands-on training is helpful.
- Review Analytics: Use the status dashboards (undelivered, pickups, etc) to identify bottlenecks or recurring issues (e.g., late deliveries, repeated route delays).
- Keep App Updated: New versions may improve performance, UI design or fix critical bugs — like the migration to Flutter framework in recent update.
Troubleshooting & Support for fas mobile
Common Issues & Solutions
| Issue | Possible Cause | Solution |
|---|---|---|
| Deliveries not downloading | Network connectivity or server sync issue | Check mobile device connectivity; ensure server is reachable; check user permissions |
| Route/navigation problems | Map integration mis-configured | Ensure Google Maps permissions are granted; update mobile OS & app |
| Orders not marked as delivered | App version out-of-date or server-side permissions | Update app; verify user has delivery-mark permissions |
| Dashboard data not updating | Sync interval too long or server latency | Adjust sync settings; check server performance |
| App crashes or slow UI | Older mobile OS or insufficient device specs | Update OS; try on newer device |
Where to Get Help
- Visit the official FAS Help Center for documentation and news.
- If you have the server-side FAS system, check for user guides, webinars and configuration documents.
- Contact the app developer: Floral Accounting Systems, Inc. (check App Store or Google Play listing for support contact)
- Maintain a local “champion” or power-user in your organisation who understands the system and can provide first-level support internally.
Frequently Asked Questions (FAQ)
Q1. Is fas mobile free to download?
Yes — the mobile app is free to download from the App Store (iOS) and Google Play (Android).
However, you will need the FAS server software and appropriate user accounts to make full use of it.
Q2. What devices/operating systems are supported?
- iOS: Requires iOS 12.0 or later.
- Android: Available via Google Play (check compatibility for your device).
Q3. Does fas mobile collect user data or track drivers?
According to the App Store listing, the developer states that “Data Not Collected” for certain features.
However, as delivery routing and mapping features are used, be sure to review your organisation’s privacy policies and the app permissions (location, map access).
Q4. Can I use fas mobile without the FAS server?
No — the app is designed to work in conjunction with the FAS server system (by Floral Accounting Systems) which manages delivery assignments and sync.
Q5. Can I use the mobile app offline?
The documentation doesn’t explicitly guarantee full offline mode. It’s recommended to download all delivery data and route information before you go offline. Always test in low-connectivity zones.
Conclusion
In summary, fas mobile is a powerful tool for delivery-based businesses looking to modernise their operations. With fas mobile, you get:
- A mobile-friendly interface for drivers to manage, map, and deliver orders.
- Seamless integration with the FAS server and routing tools.
- Real-time updates and electronic proof of delivery that boost transparency.
- Efficiency gains, cost-savings and better customer service.
Whether you’re setting it up for the first time or refining your workflows, following the set-up steps, best practices and support tips above will help you get the most out of fas mobile. For further information, head to the official FAS Help Center and engage with your support resources.
By choosing fas mobile, you’re investing in smoother delivery operations, fewer errors and happier customers. If you’d like a downloadable checklist, in-depth video tutorial links or custom training guides for your team, I’d be happy to help you craft those next!